Bay Campus Resident Information

Bay Campus Resident Information

Bay - Resident Information

For all the information you need throughout your time in residences!  Bookmark this page (Ctrl-D)

We are located in the Tower Information Centre

Click to Call‌0300 103 3000   Email: - BayCampus@upp-ltd.com 

Maintenance Reporting - Maintenance.BayCampus@Upp-ltd.com  

Important Site Information
Bay Campus Residence Handbook
Fire Safety Information
Complete your room inventory within 7 days of arriving
(2) Optify Wifi
Connect to Eduroam  The University Wi-Fi
Bay Campus Residences Map
(5) Condensation & Mold
Insurance Certificate - Bay Campus 2018/19

Address / Postcodes

Your address is your Hall Code, flat number, room number. E.g. if you are GWE001/07,  that is Gwenllian Flat 001, Room 7 (See Tenancy Agreement sent to you for details). The flat number does not relate to floor number.

GWE001/07
Gwenllian Hall
Student Accommodation
Swansea University
Bay Campus
Fabian Way
SA1 8EP

All Bay Campus accommodation has the same POSTCODE - SA1 8EP

For information on addressing UK & International mail see:  Royal Mail Guide Addressing Your Mail.

Advice on delivery in the UK, see: Royal Mail Top Tips for Sending Mail

Where do I collect my mail?

The Mail Room is located next to Bay Campus Residence Reception at the base of the Tower. The reception will sign for any mail/parcels and will send an e-mail to your student account to let you know. You should bring with you proof of identity (your student ID card) when you come to collect your parcel. 

Moving?

Don’t forget when you move to redirect your mail and update your Intranet Account. SeeRedirecting your mail for more information.

Need to report a repair?

Maintenance requests should be logged by using the following Portal:

http://baycampusresidences.com/

The email addresses for contacting the team in the Tower Information Centre are:

•           BayCampus@upp-ltd.com (general enquiries)

•           Maintenance.BayCampus@Upp-ltd.com (maintenance-related enquiries)

Click to Call 0300 103 3000 (08:30 – 17:30)

 For out of hours anModify content, update details. - TERMINALFOUR Site Managerd Emergencies, please contact Swansea University’s Bay Security team on 01792 606010

Facebook Groups

 

Join the Bay campus facebook group and create your own flat groups from there where you can get to know each other and discuss who's taking what.

 

Also check out: Swaps Page where you can post to; Buy Sell or SWAP anything such as Course/Text Books, Bikes, Phones or our latest offering of Lamps! SWAPS

Bay Campus Room Facilites

Ensuite Rooms

NoTypeBed SizeFacilitesBathroom
 1623 Single 3/4 Beds (Small Double) Shared Kitchen Ensuite

All rooms are equipped with bedside chest, desk, chair, bookshelf, and storage for clothes. In addition, the room features blackout curtains, a pinboard, mirror and storage facilities under the bed.

Communal Facilities

  • A Common Room with large screen TV.
  • Bicycle storage within the central accommodation courtyard.
  • All kitchens are equipped with cooker, hob, sink, microwave, kettle and fridge/freezer. Shared flats (4+ bedrooms) also have a breakfast bar and stools, coffee table and sofa. Please note that cutlery, crockery, and containers for separating residents’ food in fridges are not supplied.
  • A dedicated reception area with mail room and help desk.
  • All rooms are self-catered. In addition to a kitchen, there is a Tesco Express on campus and a range of catering and bar services on offer across Bay Campus. Please click here for more information on catering, bar and retail services available.

All rooms have broadband service and personal belongings insurance included in the rent.

Ensuite Rooms Premium

NoTypeBed SizeFacilitesBathroom
 332 Single Double Bed Shared Kitchen Ensuite

Premium bedrooms offer the addition of:

  • A larger room than the Medium Ensuite.
  • A double bed.
  • An armchair and drawer unit.

All rooms are equipped with bedside chest, desk, chair, bookshelf, and storage for clothes. In addition, the room features blackout curtains, a pinboard, mirror and storage facilities under the bed.

Communal Facilities

  • A Common Room with large screen TV.
  • Bicycle storage within the central accommodation courtyard.
  • All kitchens are equipped with cooker, hob, sink, microwave, kettle and fridge/freezer. Shared flats (4+ bedrooms) also have a breakfast bar and stools, coffee table and sofa. Please note that cutlery, crockery, and containers for separating residents’ food in fridges are not supplied.
  • A dedicated reception area with mail room and help desk.
  • All rooms are self-catered. In addition to a kitchen, there is a Tesco Express on campus and a range of catering and bar services on offer across Bay Campus. Please click here for more information on catering, bar and retail services available.

All rooms have broadband service and personal belongings insurance included in the rent.

Twin / Shared Rooms

These rooms are shared with 1 other person and you will be allocated with someone who has chosen the same options as you.

NoTypeBed SizeFacilitiesBathroom
8 Twin Rooms Single Beds Shared Kitchen Ensuite Room

All rooms are equipped with bedside chest, desk, chair, bookshelf and storage for clothes. In addition, the room features blackout curtains, a pinboard and mirror.

Communal Facilities

  • A Common Room with large screen TV.
  • Bicycle storage within the central accommodation courtyard.
  • All kitchens are equipped with cooker, hob, sink, microwave, kettle and fridge/freezer. Shared flats (4+ bedrooms) also have a breakfast bar and stools, coffee table and sofa. Please note that cutlery, crockery, and containers for separating residents’ food in fridges are not supplied.
  • A dedicated reception area with mail room and help desk.
  • All rooms are self-catered. In addition to a kitchen, there is a Tesco Express on campus and a range of catering and bar services on offer across Bay Campus. Please click here for more information on catering, bar and retail services available.

All rooms have broadband service and personal belongings insurance included in the rent.

1 & 2 Bed Flats

Most of the 1 & 2 bed flats are located in the Tower at the Bay Campus and are in a quiet area. They also have access to a communal lounge.

NoType Bed SizeFacilities Bathrooms 
24 1 Bedroom Flat 3/4 Beds (Small Double) Kitchen / Living Room 1 Bathroom
16 2 Bedroom Flat 3/4 Beds (Small Double) Kitchen / Living Room 1 Bathroom

1-bed flats are NOW available for singles or couples

2-bed flats are For 2 singles only and have 2 separate standard bedrooms (not ensuite)

All rooms are equipped with bedside chest, desk, chair, bookshelf, and storage for clothes. In addition, the room features blackout curtains, a pinboard, mirror and storage facilities under the bed.

Communal Facilities

  • A Common Room with large screen TV.
  • Bicycle storage within the central accommodation courtyard.
  • All kitchens are equipped with cooker, hob, sink, microwave, kettle and fridge/freezer. Shared flats (4+ bedrooms) also have a breakfast bar and stools, coffee table and sofa. Please note that cutlery, crockery, and containers for separating residents’ food in fridges are not supplied.
  • A dedicated reception area with mail room and help desk.
  • All rooms are self-catered. In addition to a kitchen, there is a Tesco Express on campus and a range of catering and bar services on offer across Bay Campus. Please click here for more information on catering, bar and retail services available.

All rooms have broadband service and personal belongings insurance included in the rent.

The layout of flats may vary.

Around the Uni

Support Services

Residential Services is part of Student Services which is here to support you throughout your time at university. 

Student Support Services 
Access support from Student Services International@CampusLife
Disability@CampusLife Wellbeing@CampusLife
Money@CampusLife  Welfare@CampusLife

Food Health & Sport

Unibus - Travel Information

A frequent bus service will be in operation between Bay Campus, the City Centre, Singleton Park Campus & Hendrefoelan Student Village. 

Bay Campus, Singleton Park Campus and Swansea City Centre are also linked by National Cycle Route 4.

Online Journey planner click here.

Unibus

Accommodation Issues

Accommodation Issues?

If you have any issue whilst in our accommodation, there is always someone you can talk to who can offer help, advice or support.  

In the first instance, speak to your: Residence Life Coordinator or Residence Manager.

Your ResNet Coordinator runs weekly surgeries for you to call in for a chat about things.

SiteWhereDayFromTo
Student Village Reception House 40 Monday 2:00pm 3:00pm
Singelton Park Preseli Reception Tuesday 2:00pm 3:00pm
Bay Campus Tower Reception Wednesday 3:00pm 4:00pm

 

Transfer to another room or site?

Before you arrive?

 If it's before you have arrived at your accommodation, please download and return the:  (4) Pre-Arrival Transfer Form

If you have moved in?

Room Swap

We have a Facebook Room Swap page. Post here and you may be able to swap rooms, and the cost is only £5.00. Make sure you state if your flat is: Alcohol-Free, Single Sex or Quiet, Mature area or Postgraduate: See Facebook Room Swaps and complete the form if you find someone that wants to swap rooms with you:  (3) Room Swap Request Form

Request a Transfer

If you are not able to find someone to Swap, you can complete the form below. And if we have any available accommodation, we will transfer you.

  • In the first few weeks of the term, many rooms appear to be available but they are in fact contracted to a student who has arranged a late arrival. 

Due to the numbers of requests at the start of the session, it is unlikely that we will be able to arrange all requests immediately. Where possible, we will try to coordinate moves as quickly as possible.

The transfer list will operate in the following priority order:- 

  • Date of application priority
  • Medical Need/Disability 

You will need to complete:  (1) In-House Transfer Room Request Form

Please be advised that there is a £50.00 administration charge for all successful transfers. 

  • Please check emails regularly. Any updates will be sent to your university email.
  • Please ensure to give as much information as possible for your request in order to offer you the best alternative.
  • The request must be renewed every 14 days or the request will expire.
  • After the offer is made, you will have 3 days to accept it before it is cancelled. 
  • All transfer/room move requests if successful will be charged a £50.00 administration fee.
  • A transfer may not be considered if there is any outstanding debt.

Ending your Studies?

Withdrawing or Suspending Studies?

**If you are withdrawing from university and living in University Accommodation, your financial liability will not end until you have completed the following:

  • Formalities to withdraw/suspend from your department/admissions.
  • Completed a (2) Release From Accommodation Request Form and return it Residential Services.
  • Cleaned and removed all rubbish from your room.
  • Returned ALL keys to the accommodation back to the appropriate site office.

 Notice

  • A 6-week notice is only applicable to students officially Withdrawing / Suspending studies. 
  • You are able to stay in your room for the 6 weeks notice period.
  • Notice starts the Friday on or after you have returned the form to Residential Services.
  • If you move out of your accommodation and return your keys prior to the 6 weeks notice, we will try to rent the room to a new student. 
  • PLEASE NOTE: Failure to notify Residential Services could result in full liability for the full amount of fees owing.

Want to move out of accommodation?

Want to move out of your accommodation?

You should NOT sign any Tenancy Agreement / Contract without first discussing your case with the accommodation office and formally being released from your contract with the university.

The only other circumstances under which a student may be released from his/her contract before its end date is:

  • When arrangements are made for a new student to take over the let of the room.
  • IF the university is successful in finding a suitable replacement tenant, (who is not currently in university accommodation) to take over the remainder of the contract. A Tenancy Release Fee of £350.00 (2018) will apply.

(2) Release From Accommodation Request Form

Departure Information

Departure Information

If you are reading this, it's probably because you are getting ready to leave. We really hope that you have enjoyed your time and wish you all the best for the future.

Below are a few pointers to help with your departure. Also, as you are responsible for the condition of your room and communal areas of your floor, flat or house until the end of your contract, we have put together a checklist of things you need to do before you leave.

Don't forget, if you are Withdrawing or Suspending studies, if you leave your accommodation earlier than your contract end date, your contractual or financial commitment will still apply.

Watch our video: 'Moving out Made Easy!'

Click here to answer a few questions about your time in residence.

Departure Checklist

Don’t get charged! To ensure you don’t, follow this simple checklist.

ChecklistDone! 
1. Clean the communal areas, such as your kitchen and bathrooms  
2. Remove all your belongings from your accommodation; this includes your room & all communal areas  
3. Lock your bedroom door and shut your window to prevent anyone from accessing your room once you have left  
4. Report any damage  
5. Return any equipment that may have been loaned  
6. Return keys to reception before 10am on the last day of your contract  

Forward your Mail & Storage Information

Don’t forget to forward your mail

If you have mail delivered to your residence address, contact your bank, credit card provider and other relevant parties and notify them of your replacement address. There are plenty of standard template letters on the web to assist you.

Alternatively, you can arrange mail re-direction with Royal Mail.  Full information is available on the Royal Mail website: www.royalmail.com/personal/receiving-mail/redirection. There is a charge for this service.

We hope that you have had an enjoyable year living in residences. 

Storage

There are a few storage companies in the area if you need to store your belongings (these companies are just suggestions and are not in any way affiliated with the University):

Storage Companies
Britannia Storage
Swansea Self Storage
Student Storage
One Stop Worldwide
VOOVit

Charity Collections / Donations

Charity collections

There are British Heart Foundation charity banks on:

  • Bay Campus near Dolbardarn residence
  • Singleton Campus in the Preseli car park
  • Hendrefoelan Student Village outside House 40 Reception, near blocks 145 - 150

You can donate your unwanted items, such as clothing, shoes, books, CDs, DVDs, accessories and bric-a-brac.
Food, bedding and electrical items should be taken to residence site receptions for donation.