Swansea wins Top Student Services Team Award

Swansea University has won the Outstanding Student Services Team category at the fifth annual Times Higher Education Leadership and Management Awards.

SS Award PicThe initiative submitted for this award was the Academic Success Programme which was rolled out to all students in September 2012 and has now been linked with the highly successful Reaching Wider Programme to create the Centre for Academic Success.

The academy offers drop-in and enrolled classes in academic study skills, presentation and critical thinking, as well as English-language support, one-to-one appointments and 10 hours a week of embedded, subject-specific support in partnership with academic colleges.

The judges said Swansea University was a strong winner with excellent evidence of collaborative working across the institution and good partnership working between teams and functions.

Judge Andrew West, Director of Student Services at the University of Sheffield said: “I was particularly pleased to see the emphasis on collaboration with academic departments, which can be challenging for student service teams but seems to be a key feature supporting student success.’’

Sarah Huws-Davies, Swansea University’s Director of Student Services said:

‘‘This is a testimony to the success we are all achieving together, Colleges and Professional Services, in delivering a high quality student experience. I’d like to thank everyone who played a role in helping us achieve our success.’’

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