Senior Research Officer
Public Health, Policy and Social Sciences
Telephone: (01792) 295789
Room: Office - 129
First Floor
Haldane Building
Singleton Campus

Former NHS pharmacist, senior manager and improvement leader. Involved in developing leaders and supporting system improvers.


  1. Communication for collaboratives. In All in. Using healthcare collaboratives to cave lives and improve care. (pp. 239-262). Roseville California: Cynosure health.
  2. & Effective messages and media for employee health campaigns. Journal of Communication in Healthcare, 1-8.
  3. The problem with eliminating ‘low-value care’. BMJ Quality & Safety 24(10), 611-614.
  4. & Exploring the role of communications in quality improvement: A case study of the 1000 Lives Campaign in NHS Wales. Journal of Communication in Healthcare 8(1), 76-84.
  5. & Evaluation of a web based tool to improve health behaviours in healthcare staff. International Archives of Medicine 7(1), 44

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  • SHQM29 Quality Improvement

    This module is offered as an option for the MSc Health Care Management. The module will examine the development of quality issues in the public sector generally and in the private and public health services. Attention will be paid to the political and ideological impetus for stressing quality as a central concern in the public sector. Different perspectives on quality will be examined and the validity and appropriateness of criteria for assessing quality in the health services will be critically scrutinised. Managerial and professional mechanisms for monitoring quality will be compared with attempts to involve patients in the assessment of quality in health service provision.

  • SHQM43 Theory and Practice of Leadership and Management in Health and Social Care

    This module will enable students to develop a critical understanding of management and leadership in the context of health and social care. The module will have a dual focus on theoretical perspectives and applied health care management. Theoretical perspectives will be drawn from business, health and further afield, to examine their application within health and social care and the public sector. Contemporary health and social care examples will be used as points for discussion and learning.

Career History

Start Date End Date Position Held Location
2000 2014 Director NHS Wales

External Responsibilities

  • Improvement consultant, Aneurin Bevan University Health Board

    2015 - Present

Research Groups

  • Improvement Science Research Group

    "Innovating improvement of health and social care services” – a proactive and collaborative approach to translational research

Key Grants and Projects

  • All Wales Framework for Cancer in Primary Care Programme - Scoping and Baseline Report for Macmillan Cancer Support 2015 - 2016

    Working as sub-contractor to Frontline Associates