Your Questions answered
The below information relates to the 2017/18
Students who do not have a tuition fee loan or have been told that they are not eligible to receive one or are not sponsored.
You are required to make arrangements to pay the tuition fee direct to the University.
Can I pay the full fee "up front"?
Yes. Payment in full can be made at or prior to enrolment. If you opt to pay before enrolling online, please allow 2 working days before using the online enrolment system.
Do you offer any payment discount?
Yes. If the personal fee that you are required to pay directly to the University exceeds £8,000 and payment of that fee is made in full by 6th October 2017 then you are entitled to receive a discount of 2%. You can deduct this discount from the total amount you pay. If payment is received after this date you are not entitled to a discount.
Please note: discount does not apply to any scholarships you may receive – only the amount you personally pay to the University.
Discount is only available to students who pay fees personally. It is not available to sponsors.
Do you accept payment over the web?
Yes. Our secure online payment facility is available to all students and is available 24/7. It can be accessed via the Swansea University Intranet. This system allows you to pay in full with a credit/debit card. Please note: The University will levy a charge of 1.5% on all payments made by credit card; this does not apply to payments made by debit card.
What payment terms do you offer?
If you choose to take up the instalment option you will be asked to submit a valid direct debit mandate as part of online enrolment. We will then make arrangements to collect the fees on 10th November 2017 and 10th February 2018. We will only accept instalments by direct debit.
Personal fee contribution = £9,000
Payment to be made on 10th November 2017 by direct debit = £4,500.00
Payment to be made on 10th February 2018 by direct debit = £4,500.00
Please ensure that your bank account permits payments by direct debit before you complete the mandate.
Can I pay by cheque?
If you wish to pay by cheque please make out your cheque to Swansea University and write your student reference number on the back. Cheques should be sent to Swansea University, Finance Department, Singleton Park, Swansea, SA2 8PP.
You can also pay by debit/credit* card by telephoning +44 (0)1792 295523, 295001 or 295684. If you decide to pay over the telephone please be aware that you will be unable to do so during week commencing Monday 22nd September 2017. This is because all staff will be on duty at the enrolment venue.
If you opt to pay in full before enrolling online, please allow 5 working days before using the online enrolment system. The payment is unlikely to have been credited to your account before that time.
You can also pay in full by debit/credit* card as part of online enrolment using our secure payment system.
*A charge of 1.5% will be levied on all credit card payments, this does not apply to payments made by debit card.
I have applied for a tuition fee loan but I am worried that it has not been finalised yet.
Try not to worry as it’s not uncommon and many students will be in this situation. What it does mean is that the University will class you as being responsible for paying your own fees until we are provided with evidence that a tuition fee loan is in place. If you do find yourself in this situation you will be expected to set up a direct debit in order to enrol but our first instalment is not due until November 10th and so this should give you enough time to finalise your loan. Once your loan is finalised and the University is made aware of that then the direct debit will be cancelled and you will not be liable to pay the fees. A further safeguard for you is that we cannot apply for a direct debit without giving 10 days notice.
I am a Welsh domiciled student. Isn’t the Fee Grant awarded automatically?
No. You are required to apply for the grant through Student Finance Wales.
Will I receive advance notice of the date on which tuition fee instalments are due to be made?
Yes, after enrolment you will receive a statement of account via your student e mail account 10 days in advance of the next instalment. This will clearly set out how much you are due to pay, how much you have paid, the date on which the payment is due and method of payment applicable in your case. Please be aware that we limit our communication with students to that sent to their student e mail accounts. Under University Regulations all enrolled students are expected to access their student e-mail accounts on a regular basis.